Ordering Info

Here we present most frequently asked questions about our ordering process. Everything from actual steps one takes to order a system online to the shipment of your order. Order cancellation, turnaround times and security.

How do I place an order with Evetech?
Please see below for our step by step guide to order from us. Step 1: Add to cart the units you would like to purchase, via the “Buy Now” or “Add ...
Fri, 23 Jul, 2021 at 11:28 AM
Does Evetech sell or release my personal information?
Evetech respects your privacy. We will not under any circumstances sell or release your information to anyone. All of the information obtained from our web ...
Tue, 13 Apr, 2021 at 10:28 AM
Can I change my order after it has been submitted?
Absolutely. Just send us an email with changes required and if the system has not yet shipped the changes will be applied.
Tue, 13 Apr, 2021 at 10:29 AM
How can I check my order status online?
After placing in order online you can check the status by going to “My Orders” at the top left of the page.  Then click on the order you would like...
Fri, 23 Jul, 2021 at 11:30 AM
How do I cancel my order?
To cancel your order, all you need to do is send us an email with your Order ID, and we will halt the production and send you a confirmation email. If you w...
Fri, 23 Jul, 2021 at 11:56 AM
Approximately how long does it generally take to process an order?
Please see our current lead times below Lead Times: (EXCLUDING DELIVERY) Note* All lead times are calculated on Business Days only (Saturdays, Sundays and...
Fri, 23 Jul, 2021 at 11:57 AM
Genuine Windows or bloatware?
If you bought a Windows license with your new computer, then we only use genuine Windows 10 64 bit edition on all of our systems. A COA (certificate of auth...
Tue, 13 Apr, 2021 at 10:32 AM
How do I know you use only brand-new components and not refurbished ones?
When you receive your system, you will find all the retail packaging from every single one of the components. Most of the components have a production date ...
Tue, 13 Apr, 2021 at 10:32 AM
What happens after I placed my order?
For every order made, we go through the following steps:  As soon as we received your order, we wait to receive the funds from you for us to be able to...
Tue, 13 Apr, 2021 at 10:33 AM
What should I do if an item is missing from my order?
Following the "off the shelf, out of the box" experience, we use only retail products and send all extra parts, CD's and accessories with the ...
Tue, 13 Apr, 2021 at 10:33 AM